In the not-so-distant past, I got feedback that some people around me didn’t know what I stood for. Ouch. No one wants to get feedback like that, especially when you’re in a leadership role. It would have been so easy for me to get defensive and make it their problem. But I sat with the […]
Read post →
Stories. When you think about it, they’re all around us, and inside our heads. All day, every day. In fact, psychologist Robin Dunbar’s research suggests we are telling stories 65% of the time (a lot of the time, it’s gossip, but they are still stories). We all seem to use stories to communicate and connect […]
Read post →
Over the past two weeks, I’ve been fortunate enough to work with some talented managers in both London and Shanghai. They’re all facing a major business change in the form of a system implementation which will significantly alter their core business processes and keep them competitive. Think of it like when banks moved to online […]
Read post →
